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Campaigns

The right message. At the right time.

Choose the right patient group and prepare a message that fits the conversation. Follow replies and conversations that progress to appointments after sending.

Campaign flow
Last 30 days

Unfinished conversations

  • 01Process information shared
  • 02No appointment yet
  • 03Permission to contact
24 patientsSample audience matching these conditions
A relevant audience instead of one message for everyone.Illustrative scenario · Sample data
A client contacting their clinic by phone
A person on the other side of every message

Not just a broadcast. A conversation continued.

Someone who has received process information but has not booked needs a different message from a first-time enquiry. Build your campaign around that context, then let your team pick up the conversation when they reply.

An audience defined by conversation stage
Team-reviewed messages and timing
Replies continued in the shared inbox
The flow

A campaign does not end at send.

  1. 01

    Define the audience

    Choose a group by conversation stage and permission to contact.

  2. 02

    Write with context

    Make room for unanswered questions instead of repeating known information.

  3. 03

    Plan the timing

    Review the message and sending schedule with your team.

  4. 04

    Follow the replies

    Continue in the inbox and review the campaign’s outcome.

One system, end to end.
Start today.

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