Last contact and elapsed time in view
See when the patient last contacted you and what they discussed.
Argus Churn
Keep quiet conversations in sight.
Consider the last contact alongside the conversation history. Prepare the next step for patients who need follow-up.
Less preparation. More attention to patients.
Follow-up suggestions informed by the conversation
Review the expected response, patient preferences and previous conversation together.
A next step with a responsible team member
Update the record with the new conversation and next step.
Keep the conversation going
Follow up with the context in mind.
When a client asks for time to think, keep their conversation in view. Argus brings the last contact and conversation history together, so your coordinator can review the context and plan a thoughtful follow-up.
Last contact and elapsed time in view
Follow-up suggestions informed by the conversation
A next step with a responsible team member
Your team’s workflow
01
Review the last contact
See when the patient last contacted you and what they discussed.
Selim · Conversation history
12 OctoberPlan shared
13 OctoberI will think about it.
Today3 days since last contact
02
Consider the context
Review the expected response, patient preferences and previous conversation together.
Argus · Follow-up draft
Hi Selim, is there anything you would like us to clarify about the plan we shared? We would be happy to answer your questions.
The patient asked for time to consider.
For team review
03
Plan the follow-up
Choose an appropriate contact time and the team member responsible.
Follow-up task
OwnerPatient coordinator
WhenTomorrow · 10:00
ActionClarify questions about the plan
04
Record the outcome
Update the record with the new conversation and next step.
The conversation continues
Thank you. I have a few questions about recovery time.
New reply received
Next step: answer the questions
Time your team could get back.
tasks / day
potential time saved / month
less preparation time
Illustrative scenario; not measured product results. 20 tasks × 20 days × (5 − 2) minutes saved.
Explore it with your team.
All currently available features are free for now.