Unified Inbox
WhatsApp, Instagram, SMS: five channels, one conversation flow
The Unified Inbox gathers every message channel of your clinic into one panel. Wherever the patient writes from, your team replies from a single place without losing context.
Unified inbox
5 channels. One inbox. Zero context-switching.
WhatsApp Business, Instagram DM, Gmail, SMS, Telegram — all real-time in one screen. The channel doesn't matter; everything auto-links to the patient file.
Meta Webhooks + IMAP polling — 3 s latency
Auto patient matching by phone, email, or DM handle
AI reply suggestions — staff approves before send
Multi-clinic switcher, per-channel routing
WhatsApp
Instagram
Facebook
SMS
Telegram
Web formThe flow
From incoming message to answered patient in four steps
- 1
The patient writes from one of five channels
WhatsApp, Instagram, Facebook, SMS or web form: all land in the same inbox.
- 2
The conversation reaches the right team member in one panel
The channel tag and patient file appear right next to the conversation.
- 3
The team replies without losing context
Earlier messages, photo analysis and notes are on the same screen, no tab switching.
- 4
The reply is sent through the channel the patient used
The patient gets the answer in whichever app they wrote from. One seamless conversation.
“We used to juggle three phones and two browser tabs. Now every channel is in one panel. No message goes unanswered.”
+0%Monthly revenue lift
−0%Drop in response time
0.0/5Average satisfaction
EU-hostedGDPR compliantWhatsApp Business API
One system, end to end.
Start today.
Setup in 1 business day. Zero staff training. 30 days free.
30 days free·No credit card·Live in 1 business day