Clear answers to your questions

No. Klinea has a no-code configuration interface. Every channel — WhatsApp, Instagram, email and more — connects via OAuth or QR code. There is no server to install.

Share your needs and current systems with our team. We will clarify connection, language and migration options before you get started. All currently available features are free for now.

Create your account and use all currently available features free for now.

Yes. Klinea is built to meet EU GDPR and Turkish KVKK requirements. Patient data is stored encrypted in data centres in Turkey (Istanbul) or the EU (Frankfurt). A Data Processing Agreement (DPA) is included with every plan.

Your data stays in the region you choose: Turkey (Istanbul) for KVKK compliance, or Germany (Frankfurt) for EU GDPR compliance. It is never shared with third parties and never used to train AI models.

AES-256 encryption at rest, TLS 1.3 in transit, role-based access control (RBAC), multi-factor authentication (MFA), annual independent penetration tests, and 24/7 security monitoring.

Yes. You can export every patient record, conversation and report as JSON or CSV whenever you like. After cancellation, your data is permanently deleted 30 days later, and we send a deletion confirmation by email.

Six specialist agents each take on one job, customised with your clinic data. Hera answers patient enquiries and runs the sales pipeline; Iris assesses treatment suitability from photos; Apollo turns voice recordings into clinical notes; Echo monitors and replies to reviews. Any situation that needs human approval is flagged automatically.

Any reply that falls below the confidence threshold you set is held for your team to approve before it sends. You define your clinic protocols, hard limits and routing rules. The AI never makes a medical diagnosis — that scope is closed by design.

Yes. Upload your clinic protocols, FAQs, price lists and successful past conversations to a knowledge base. The AI uses that content only to sharpen your own responses; your data is never used to train models for other clinics.

Share your needs and current systems with our team. We will clarify connection, language and migration options before you get started. All currently available features are free for now.

Create your account and use all currently available features free for now.

Share your needs and current systems with our team. We will clarify connection, language and migration options before you get started. All currently available features are free for now.

Once you connect your existing WhatsApp Business account, the last 90 days of chat history can be imported automatically. Our support team can help with older archives.

No. Migration runs in the background and does not affect your day-to-day operations. Both systems run in parallel until the switch-over is confirmed, then the old one is deactivated.

WhatsApp, Instagram, Facebook Messenger, Telegram and email/SMS. All five channels come together in one shared inbox, so your team replies from a single screen and nothing slips through.

Through the Echo agent you can monitor Google Maps, Trustpilot and other review platforms, get AI-suggested replies, and publish with one click. You can make human approval before publishing mandatory.

Native integration with Google Calendar and Outlook is built in. Ready-made connectors exist for common clinic management platforms, and the REST API lets you connect any custom system.