Automated WhatsApp lead follow-ups lifted monthly conversion by 34%. Response time dropped from 4 hours to 12 minutes.
Illustrative scenario: created to demonstrate Klinea workflows; it will be replaced with real customer cases after launch.
Lumen Hair Clinic received hundreds of WhatsApp and Instagram messages a day, but they were scattered across three separate phones. The team missed messages during peak hours, and the average first response took 4 hours. Hot leads slipped to competing clinics.
Klinea Unified Inbox merged WhatsApp and Instagram into one panel, and every new lead dropped automatically into the Lead Pipeline. Hera Coach gave consultants on-brand reply suggestions on every message, so new team members responded consistently from week one. Lead scoring in the Pipeline pushed hot leads to the front of the queue.
“Messages used to vanish across three phones. Now every lead sits in one panel, scored and queued. Even our newest consultant gives the right reply from day one.”
Setup in 1 business day. Zero staff training. 30 days free.